FAQs
Answers to what people ask us most.
Should I book ahead?
- Yes. At Azure and Clark and Fremont and Rainbow, booked cars get priority and the shortest wait.
- Book any service: estimates, drop offs and pickups.
- Arrive on time to keep your place.
Can I book online at every shop?
- Online booking is at Azure and Clark and Fremont and Rainbow now, and comes to all 4 shops soon.
- Until then, take walk ins only. Call with any questions.
Can I change or cancel a booking?
- Yes. Open the link in your text to pick a new time or cancel.
How do you work out the wait?
- We count the cars in line right now and how long each job usually takes.
- The number updates every minute.
¿Hablan español?
- Sí. El registro en línea está en español.
- Toque Español en el formulario.
Do you work on my car?
- We work on all makes and models.
Do you still do smog checks?
- No. We no longer do smog checks.
Where do I park?
- Fremont and Rainbow: see the map below. Tap it to open it full size.
- Every shop's address and directions are on the Contact page.
Can I wait at the shop?
- Yes. Wait in your car or drop it off. You choose when you check in.
- Average service times show when you book.
What if my car needs a bigger repair?
- We check it first, then plan the work with you.
- You set how much we can do without calling you.
How will I know my car is ready?
- We text you, and your status page shows it too.
Hours
Azure
- Mon to Fri
- 8:00 AM to 5:00 PM
- Sat to Sun
- Closed
Clark
- Mon to Fri
- 8:00 AM to 5:00 PM
- Sat to Sun
- Closed
Fremont
- Mon to Fri
- 8:00 AM to 5:00 PM
- Sat
- 8:00 AM to 1:00 PM
- Sun
- Closed
Rainbow
- Mon to Fri
- 8:00 AM to 5:00 PM
- Sat to Sun
- Closed