Nevada Auto Center

Privacy Policy

Effective October 13, 2026

NAC Group LLC runs Nevada Auto Center. This policy covers nacvegas.com, our online check-in, booking and status pages, and the texts we send about your visit, at our four Las Vegas shops: Rainbow, Azure, Clark and Fremont.

What you give us

Name, mobile number and, if you choose, email.
Your vehicle: year, make, model, color, license plate and state, VIN, and mileage.
Why you're coming in: the services you pick, dash lights, notes, and how you'd like us to reach you.
Your appointment time and your place in line.
A photo of your registration, if you take one. It's read once to fill in your VIN and plate, and isn't kept.

What we record when you use the site

When you check in, start, finish and pick up, and the texts we send you.
Which link brought you to us (for example our Google or Groupon listing), counted without your name.
Your language choice, saved in a cookie for a year.
If you tap Use my location, your location is used once in your browser to sort shops by distance. We don't store it.

How we use it

To hold your place in line, book your time, and tell you when it's your turn or your car is ready.
To write your estimate and repair order in our shop software.
To recognize you and your car when you come back.
To measure and shorten wait times, and to see which listings bring customers.

Who we share it with

We don't sell your personal information, and we don't share it for advertising.
Shopmonkey, our shop management software, keeps your customer, vehicle and repair records and sends our texts.
Supabase and Vercel store and run the check-in app and website.
OpenStreetMap shows the map images on our location pages. Opening directions takes you to Google Maps or Apple Maps.
We may share information if the law requires it, or to protect our customers, staff or business.

Website analytics

We use Google Analytics to count visits and see which pages help people book. It uses cookies and doesn't get your name or phone number.
You can opt out at tools.google.com/dlpage/gaoptout.

Texts

If you check the box when you check in or book, we text you about that visit: confirmations, reminders, your place in line, when it's your turn, and when your car is ready.
After your visit we may send one text asking how it went. Replying is up to you, and your answer stays private with the shop.
How often depends on your visit. Message and data rates may apply.
Reply STOP to stop texts, or HELP for help. Agreeing to texts isn't required to get service.
Texts come from the shop's number through Shopmonkey. We don't share your number or consent with anyone for marketing.

How long we keep it

Your visit and vehicle records are part of your customer record at the shop. We keep them so we can look after your car on later visits.

Your choices

To see, correct or delete your information, email naclvnv@gmail.com or call your shop. We'll confirm it's you first. Some records we must keep for tax, warranty or legal reasons.
Reply STOP to any text to stop texts.
Nevada residents: we don't sell personal information. To send a request not to sell under NRS 603A, email naclvnv@gmail.com or call any of our shops.

Security

Your information travels over encrypted connections, and only authorized staff can see it. Staff sign in with a personal PIN.
No system is perfectly secure. If a breach affects you, we'll tell you as the law requires.

Children

Our services are for adults and drivers. We don't knowingly collect information from children under 13.

Changes

If we change this policy, we'll post the new version here with a new effective date.

Contact

NAC Group LLC, doing business as Nevada Auto Center. Email naclvnv@gmail.com. Rainbow (725) 204-9161 · Azure (702) 844-8991 · Clark (702) 381-1225 · Fremont (702) 605-1717